Privacy Policy

Rtp jili live — Your Privacy Is Our Responsibility

Last Updated: January 2025  |  Applicable to: All users in Bangladesh

Privacy Policy Details

1

What Information We Collect

When you create an account on the rtp jili live platform, we collect your name, email address, mobile number, and date of birth. Only the minimum information necessary for identity verification is requested in order to provide services lawfully in Bangladesh. During payment processing, the type and amount of transactions are recorded, but full card details or mobile banking PINs are never stored. When you browse our site, your IP address, browser type, device model, and page visit logs are collected automatically. This technical information is used solely to improve the platform's security and performance. Messages you send through customer support chat may also be retained for a set period to enable faster assistance in future interactions.

2

Purpose of Data Use

Collected data is primarily used to manage your account, verify transactions, and provide customer service. rtp jili live analyzes activity data to personalize each member's experience, such as preferred games or Sports categories. Your registered email or phone number may be used to send promotional offers and important updates, but you can opt out of marketing messages at any time. Transaction patterns are also monitored for fraud detection and to enforce responsible gaming policies. Information may be provided to regulatory authorities as required to meet legal obligations in Bangladesh. We never sell your personal information to third parties.

3

Data Sharing Policy

Rtp jili live never sells or rents your personal information to third parties. Limited data may be shared with trusted payment gateway partners for payment processing, and those partners are bound by strict confidentiality agreements. We may be legally required to provide specific information in response to valid court orders or lawful requests from law enforcement authorities in Bangladesh. Service providers who assist in operating the platform's technical infrastructure are granted only the limited access necessary to perform their functions. Before sharing data with any partner, we ensure they adhere to privacy standards equivalent to our own. Any aggregated and anonymized statistics used for analytical purposes cannot be used to directly identify you.

4

Cookies & Tracking

Our website uses cookies necessary for smooth operation, which remember your login session and preferences. Analytical cookies help us understand which pages users visit most and where improvements are needed. You can disable non-essential cookies at any time through your browser settings, though some features may be limited as a result. For mobile app users, device IDs and push notification tokens may be stored, which can be managed through app settings. Third-party advertising trackers are not permitted on our platform. rtp jili live only analyzes data for the purpose of improving its own services.

5

Data Security

To protect your data, we use industry-standard encryption technology, including TLS encryption at the server level. Two-factor authentication is available to prevent unauthorized access to your account, and we recommend enabling it. Our servers undergo regular security audits, and any unusual activity is monitored automatically. Data retention periods are governed by defined policies; data from inactive accounts is deleted or anonymized after a specified period. Your password is never stored in plain text — only in hashed form. In the event of a data breach, we will promptly notify affected users in accordance with applicable laws in Bangladesh.

6

Your Rights

As a member of rtp jili live, you have the right to view, correct, and request deletion of the personal data we hold about you. You may request a digital copy of your data for download. You can opt out of marketing messages at any time, and such requests will be actioned within a maximum of seven business days. If you request account closure, all personal data beyond what is required by applicable legal obligations will be deleted. To exercise these rights, please write to the email address provided in the contact section below. We take every request seriously and respond as promptly as possible.

Right to Access Data

You can find out what information is held about you.

Right to Correction

You have the option to update any incorrect or outdated information.

Right to Deletion

You may request deletion of your data when closing your account.

Right to Opt-Out

Marketing messages can be turned off at any time.

7

Contact & Complaints

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us. Our data protection team endeavors to respond Monday through Friday, 9:00 AM to 6:00 PM Bangladesh time. We send an initial response within 72 hours of receiving your request, and full resolution is confirmed within a maximum of 14 business days. Please send any privacy-related complaints or concerns to us, and we will address each matter transparently. If any changes are made to our policy, advance notice will be sent to your registered email and an updated version with the date will be published on this page.

Data Encryption Secure Storage Identity Protection Never Sold to Third Parties Bangladesh-Focused Policy 24/7 Protection Data Encryption Secure Storage Identity Protection Never Sold to Third Parties Bangladesh-Focused Policy 24/7 Protection

Have more questions?

You can find answers to common questions on our support page, or log in to your account directly and contact support.

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